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How can I get involved?

We understand that Better Ways of Working requires better ways of listening.

Creating opportunities for you to have an effective voice at work is a fundamental aspect of ensuring job quality and employee engagement.

We want you to use your employee voice and have your say on what your future working arrangements will look like and there are a range of ways in which you can get involved. 

As we look ahead to our future ways of working, we are encouraging all employees to start having the conversation with their manager about future ways of working based on the lessons learnt during the pandemic. It’s important to start gathering this information as it will help us plan for the future.

To help you and your manager have these discussions, we’ve put some pointers together below. These are just a guide and a starting point for the conversation, and could form part your regular one to one meetings, the new strength-based appraisal process or your routine team meetings.

  • What has worked well over the past year?
  • What has been more challenging?
  • Is there anything new that you have done which you think should continue?
  • Is there anything new that you have done which you don’t think we should carry on doing?
  • What will work for you going forward?
  • How can we make this happen?

We would really like to hear your views about the Better Ways of Working proposals. You can get involved by sending us your feedback or comments by dropping us an email.

If you have a question which requires a response please head over to the Ask a Question page


To supplement the range of ways you can get involved and have your say, we will be establishing an employee network that that will give you a platform to have your say on issues that affect you in the workplace.

Further information coming soon so keep an eye out for our weekly staff newsletter.


For any wellbeing related suggestions, concerns or queries, you can also get in touch with the health and wellbeing team via the online contact form.

Further information can also be found on the health and wellbeing pages

Depending on the nature of your service there may be an opportunity for you to get involved via the TIC work programme.

Speak to your manager and visit our TIC intranet page for further information.

We have been accredited as an “Investors in People” (IiP) employer, and this year we will be undertaking a re-accreditation review.

There will be an opportunity for everyone to get involved via an online questionnaire plus, later in the year, we will be holding one-to-one and group meetings with a cross-section of staff to explore some of the issues in more detail. Further information to come.

We hold regular meetings with our Trade Union colleagues.

If you have any concerns or comments you’d like them to raise on your behalf, you contact them directly.

A full list of contact details can be found below:

Trade Unions: Non Teacher Representatives

Unite (Regional Office):
T: 01792 470434

GMB (Regional Office):
01792 467803

UNISON (Regional Office):
T: 0800 0 857 857
E: cymruwales@unison.co.uk


Trade Unions: Teacher Representatives

01970 639950
E: ucac@athrawon.com

T: 0292054 6080
E: rc-walescymru@mail.nasuwt.org.uk

02920 484 546
E: Cymru@naht.org.uk

T: 01162 991 122
E: info@ascl.org.uk

02920 491818
E: Cymru.wales@neu.org.uk

Page updated: 30/06/2021 13:53:30