Telecommunications
IP Phone Settings
Feature | Key/ Button | Associated Code | Cancel Code |
---|---|---|---|
Transfer a Call | ![]() |
n/a | n/a |
Reclaim | ![]() |
n/a | n/a |
Pick Up - Group | n/a | * 6 | n/a |
Pick Up - Other Extension | n/a | ** 6 - extn no | n/a |
Divert all Calls | n/a | * 8 - extn no / * 89 mobile no | # # 8 |
Divert on Busy | n/a | ** 70 - extn no / ** 70 9 mobile no | ** 72 |
Divert on No Reply | n/a | ** 71 - extn no / ** 71 9 mobile no | ** 74 |
Automatic Call-back | n/a | 1 | # 1 |
Do Not Disturb | n/a | * 5 | # 5 |
Conference Calling
- Dial the first extn/telephone number
- When they answer press the transfer button and dial the next number you wish to join the conference call
- Continue to do this until you have dialled all the required people
- Press transfer again to finalise the conference call and everyone will be connected
Please ensure that you log a call with IT Self-Service, before you configure your IP phone, as you will need to be added to the Teleworker security group.
Hotdesk Login for Mitel IP Phones
Hotdesk login for Mitel 5212/5312
Phone will display LOCKED
Dial #32
Login press *
Enter your extension no
Press # for OK
Press # for OK again [there is no PIN]
Login is complete
Hotdesk logout for Mitel 5212/5312
Dial #33
Press # to logout
Logout complete, phone will display LOCKED
Hotdesk login for Mitel 5320/5340
Press the button next to Hotdesk which is shown on your screen
Press the button next to Login
Enter your extension number
Press button next to OK
Press button next to OK again [there is no PIN]
Login complete
Hotdesk logout for Mitel 5320/5340
Press button next to Logout which is shown on your screen
Press button next to Logout again
Logout complete, phone will display LOCKED
Page updated: 03/03/2021 10:52:45