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Digital Transformation Board

A TIC Digital Transformation Steering Group was established in September 2016, chaired by the Director of Environment. The purpose of the steering group is to drive forward a digital transformation programme of work and ensure the alignment of the existing TIC projects. The Digital Transformation Programme encompasses 5 existing TIC projects:

  • Channel shift
  • Agile working
  • Internal processes
  • Financial processes
  • Information management

This will promote a more interlinked approach to these areas. The Digital Transformation Steering Group reports to the TIC Programme Board

This ambitious and wide-reaching programme of work has the potential to generate significant change across the organisation. By introducing smarter ways of working the Authority can offer a more efficient and effective service to our residents.

ICT and the Marketing and Media team will be at the heart of any approach which looks to promote the use of technology. As the need for the use of technology and digital support is high it is important that these resources are directed at areas that will have the biggest impact.

Page updated: 16/07/2020 15:07:43