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Agile working space

Agile working enables you to work from a variety of locations to best serve our customers and improve service delivery. The degree of agile working will depend on the service being delivered and your role.

In most cases your service will have a ‘core’ location or series of ‘core’ locations. Your manager is expected to maximise the agility of your team and encourage you to work flexibly and at/from different locations if this improves efficiency and enhances service delivery. 

Typical examples include:

  • Working from the core location or designated contractual work base
  • Working from an office desk anywhere in the county
  • Working from customers’ premises
  • Working from designated partners’ premises, eg. Health and Education premises
  • Working from other Council establishments, eg. Library, Leisure Centres, Museums
  • Working from home (Please refer to section on Homeworking)

To support the three ‘workstyles’ and new ways of working, we will provide facilities throughout the County for you to make use of. These are described below:

Team ‘zones’ refer to a designated area where you work when at your base. If appropriate to your role you can work from any County location and all managers must ensure that employees are comfortable and welcomed when ‘touching down’ at temporary team desks and zones.

Desks will be equipped with desktop computers or overtime equipped with a docking station for laptops and located in areas covered by WiFi connectivity with phones and network printing available. These are already located in our libraries but will also be located in all our main buildings and where appropriate, satellite sites such as Resource Centres and other corporate buildings.

A hot desk refers to a designated work space for any employee to use at any time. Where applicable, informal ‘hot desks’ should be made available for use by any visiting staff, who should approach a team member to ask if they may work from a free desk within that team zone.

Areas will be covered by WiFi connectivity with phones and network connectivity, to enable staff to work effectively. Every employee should welcome a visiting employee into their work space and signpost to the nearest kitchen, rest room and toilets.

In addition to providing WiFi in our office accommodation we will continue installing WiFi hotspots in areas where mobile data services are not available, eg. located in our buildings such as libraries and establishments to enable connectivity from outside the premises on an ad hoc basis.

In all accommodation configured for agile working, it is necessary to provide offices dedicated to quiet working. Typically, these areas will have desktop computing facilities without phones. They are available to you if you need to focus wholly on a particular piece of work and are designed for short term use rather than long term occupation. These offices need to be managed in accordance with the corporate room booking protocol in order to prevent individual ownership taking place.

Breakout areas should be considered as part of the planning and design of any agile work space. As part of any analysis of the day to day work pattern of each team, it will become evident where areas for specific work tasks should be provided. These may take the form of, eg. a workspace to enable building plans to be viewed and discussed, for collaborative working to take place or informal meetings to be held. These breakout areas reduce the need for larger desks in specific areas, reduce the meeting room requirements and help team members collaborate in an agile working environment.

It is inevitable that there will be occasions when you will need space to discuss and complete confidential pieces of work. Therefore, when planning office layouts thought should be given to providing some space to complete this type of work.

Whilst some of the above areas are currently available across the office portfolio, the provision of further facilities will follow on from detailed reviews of the present arrangements and uses made of our various offices. Consultations will be undertaken with occupiers on the design of office layouts to ensure the provision of the above spaces and facilities enhances service delivery whilst making the best use of our assets. The Head of Property will be responsible for the review of present office layouts and future design in conjunction with the relevant services.

Agile working space: Part of the Digital Transformation Programme

Page updated: 12/02/2019 15:39:21