Transgender Guidance (April 2025)

9. During and post transitioning

Managers may need to take their lead from the trans employee in relation to the frequency and type of support that is provided during and after transition. There are some general points that should be considered. 

Once someone has transitioned, some people may consider this part of their history that others do not need to know about. In such cases, they will simply describe themselves as a man or a woman, and so should the rest of our organisation. 

• Pronouns are the words we use to refer to people’s gender in conversation, e.g., ‘he’ or ‘she’. Some people may prefer others to refer to them in gender neutral language and use pronouns such as they/their and ze/zir.

• A trans employee can expect to be referred to by their preferred pronoun be that gender specific or gender neutral.

• We recognise that unintentional mistakes may occur therefore all employees should be reassured that where they accidentally misgender a trans employee a simple apology and correction is the best resolution in these circumstances. Where deliberate, persistent or malicious misgendering occurs managers should refer to the Behaviour and Standards in the Workplace Guidance