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Alert Level 4: Lockdown from midnight 19th December

All of Wales is at alert level 4, the national message is to stay at home and only venture out if it is essential, for example to access health care, for shopping, to exercise outdoors, to support someone who is vulnerable, or for work purposes.

You must now work from home. If your role doesn’t allow you to work from home, or it is deemed essential that you attend your place of work, the social distancing regulations remain unchanged – it is vitally important that you follow these regulations.

For the latest information on Coronavirus, please visit our Coronavirus guidance page.


Catering (Skills and Workforce Hub)

Cleaner/Domestic Assistant (Skills and Workforce Hub)

Care Worker (Skills and Workforce Hub)

Councillor Handbook (Democracy)

The Councillors' Handbook is intended to provide all Councillors, particularly those of you who are newly elected, with information and assistance which is likely to help you: In discharging your duties as a Councillor In finding your way around the various council offices locations for meetings...

Councillors' Linguistic Preferences (Democracy)

Welsh* - The Councillors would prefer to speak in Welsh, but are aware this is not always possible. Councillor Correspondence Phone Fozia Akhtar English English Sue Allen Bilingual English Liam Bowen Bilingual Welsh* Kim Broom English English Cefin Campbel...

Complaints and compliments (Working for us)

Complaints and compliments from members of the public are an invaluable source of feedback about the services we provide. They are a positive means of promoting customer satisfaction and a way of identifying opportunities to improve service delivery. They help us to learn about our customers’ needs...

Core Values (Working for us)

Our values underpin and guide the way that we work, the way we improve and the way we make decisions in our community. Working as one team We recognise that by working together and making constructive connections we can make the best use of our resources for our communities  Focus on our customer...

Correspondence (Working bilingually)

Closed meetings / events (Working bilingually)

Capability (Employee relations)

Collective disputes (Employee relations)

Childcare voucher scheme (Pay & benefits)

Career Break (Time off work)

Compassionate Leave (Time off work)

Up to a maximum of 5 days paid time off (pro rata part time) is available in the event of the death, critical illness or injury of a member of your immediate family. In the event of the death of a child, parent or partner this may be extended to 10 days. Authorisation must be sought from the Head of...

Code of Professional Practice for Social Care (Supporting Care Services during Covid - 19)

The Code is a list of statements that describe the standards of professional conduct and practice required of those employed in social care in Wales. Please read all information regarding the Codes of Practice as set out by Social Care Wales by clicking here Below is also a link to a downloadable...

Cleaning Arrangements during Covid-19 (Supporting Critical Services during COVID - 19)

If you have been asked to update your knowledge on cleaning as part of a role, please view the training video. Please view the guidelines and advice for cleaning staff who will need to prioritise the cleaning routines....

Catering (Supporting Critical Services during COVID - 19)

If you have been asked to support a catering role, please click here to complete the basic introduction to food and drink hygiene....

Communication (Supporting Critical Services during COVID - 19)

If you have been assigned to a role that requires customer interaction, please use the resources below to help you refresh your communication skills. They will help to support you in your role:...

Corporate Learning Opportunities (Learning and Development)

Welcome to our Corporate Learning and Development pages. Our aim is to support you to develop the knowledge and skill you need to be successful in your role. We will aim to do this in a flexible way, by delivering learning in a range of formats including e-learning or face to face. Corporate Learn...

Coaching & Mentoring (Corporate Learning Opportunities)

Core Training (Social Care Wales Workforce Development Programme [SCWWDP])

Combatting Loneliness (Stress, mental health and emotional wellbeing)

Loneliness is a common feeling and something that we’re all likely to feel from time to time. Feelings of loneliness are very personal and everyone’s experience of feeling lonely will be different.   Loneliness is described as a feeling that we get when we do not meet our needs for rewarding social...

Clinic Appointments (Medical Team)

Confidentiality (Occupational Health)

Compliance Monitoring (Health & Safety)

Compliance The COVID-19 pandemic has brought with it the need for additional risk assessments, safe working practises as well as legal requirements services are required to work to. It is vital that these standards are reached to ensure the health, safety and wellbeing of staff as well as the healt...

Choosing a Default Browser (IT Support)

Using Carmarthenshire County Council equipment, you will have access to 4 different browsers, you can use the one that you are most comfortable with but there are certain applications that work best in certain browsers. With this in mind, we have given you full control over what browsers you use and...

Corporate Hardware FAQ (IT Support)

With regards to IT equipment used by Authority staff, here is a list of Frequently Asked Question that we receive from our customers.   This is an evolving FAQ, which we will update where necessary.     Corporate Hardware FAQ...

Council File Plan (Information Governance)

Carmarthen (Meeting Rooms)

In Carmarthen we have meeting/training rooms in County Hall, 3 Spilman Street, 8 Spilman Street, St.Davids Park, Carmarthen Leisure Centre, Carmarthen Library, Carmarthen Education Centre, Carmarthen Bowls Centre, Rural Development Office (Nant y Ci), Pibwrlwyd and Parc Myrddin. Browse through our m...

County Hall (Carmarthen)

Carmarthen Leisure Centre (Carmarthen)

Carmarthen Library (Carmarthen)

Carmarthen Education Centre (Carmarthen)

Carmarthen Bowls Centre (Carmarthen)

Coleshill Centre (Llanelli)

Civic Hall (Llandeilo)

Carmarthen (Staff car parks)

Communities (Our People)

Covid-19 survey (Staff surveys)

Cookies (Our People)

We want to provide online services that are easy to use, useful and reliable. This can involve placing small amounts of information on your computer or mobile phone or other internet enabled devices while you are using our website. These files are known as cookies. We use cookies to help you naviga...