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Communities

Department for Communities Health and Wellbeing Achievements

An event was held on the 11th October in the Crochan, Y Ffwrnes, Llanelli  recognising employees who make a difference in contributing  to the health and wellbeing of themselves and others whilst at work.  The Communities Departmental Management Team wanted to show appreciation to staff who are passionate, committed, motivational and inspiring to others in creating a positive working environment.  Whilst providing excellent services ensuring we are living and working well in Carmarthenshire.  A message from Nigel Owens, International Referee was played at the event, congratulating staff on being nominated.

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Department for Communities

Department for Communities

The Department for Communities is made up of seven different divisions. 

  • Leisure Services
  • Mental Health, Learning Disability and Safeguarding Services
  • Integrated Services
  • Homes and Safer Communities
  • Joint Commissioning Services
  • Business Support
  • Performance, Analysis and Systems Team

Staff Engagement Event

The Director for Communities held his second All Staff Engagement event on the 4 April 2019 at Parc Y Scarlets, Llanelli. It was chance for front line staff to get together and meet with the Departmental Management Team and meet other staff from different divisions.  The theme to the event was Staff Well-Being.  Mark Hodder a positive psychology specialist attended who gave a talk designed to inspire, engage and motivate our staff.

Feedback from the event

Rate your division

The Department for Communities are interested in the views of our staff.  In November 2017 and November 2018 we asked our staff to "Rate your division as an employer" to help us understand their experience of working  in the Department.

Staff were required to answer one question by selecting a number of stars, 1 star = Not at all likely, 10 stars= Extremely likely

Staff were asked:

"How likely would you be to recommend your division as an employer to someone you know?" 

 Results 2017/2018

Customer Care Standards

This document outlines the standards for staff within the Department for Communities in their interactions with external and internal customers whether it be by telephone, e-mail, correspondence, face-to-face contact or website feedback. These standards are important with the shift towards agile working.

Customer Care Standards

Page updated: 30/07/2020 10:18:30