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A-Z

Multi - located working arrangements (New working arrangements)

Managing Others and Secondary Employment (Officer Code of Conduct)

As a manager, your leadership skills are key elements of your role. You must: Maintain an environment of respect, recognition, and support and to induct all new employees to their role Make appointments only based on merit and capability to carry out the role Make sure decisions relating to di...

Members' Annual Reports (Democracy)

The main purpose of annual reports is to provide your constituents with details of your key activities over the past year. Whilst the local authority has a responsibility to provide the mechanism for annual reports to be published, the content is the responsibility of individual councillors.  There...

Members' Code of Conduct (Democracy)

Member Development Plan (Democracy)

Welcome to the Member Development Toolkit This toolkit will help you to build on your skills and knowledge to support you to serve the community the best you can, and respond to an ever changing environment. You will find a variety of learning resources from eLearning, webinars, guides and upcomin...

Managing Yourself and Your Time (Member Development Plan)

The WLGA in partnership with Local Authorities has created this eLearning module to help you understand how to manage yourself and your time during your role as member. The session will help you: Prioritise and organise your workload more confidently Recognise productive and unproductive work be...

Mentoring & Coaching (Member Development Plan)

The role of the elected member is a complex and challenging one. All members, from the newly elected to the more senior and experienced, need support and development in reacting to new or personally challenging situations. Mentoring is another opportunity that members have for development which can...

Media Skills (Member Development Plan)

Social Media and Online Abuse Social media has become a powerful tool for councillors, helping them to engage with communities, raise awareness of community issues, events, or council initiatives and to seek views and receive feedback. Social media however has its darker side; online abuse and bull...

ModernGov (Democracy)

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Member Remuneration (Democracy)

The Independent Remuneration Panel for Wales (IRPW) is responsible for determining the level of payments to elected members of Councils, National Park Authorities and Fire & Rescue Authorities in Wales. The Panel has produced a film on Councillor remuneration, which includes details about what...

Maternity Leave (FAQs: Employees)

Maternity Leave (FAQs: Managers)

Meet the Team (HR)

Maternity Leave (Time off work)

Manual Handling (Digital Induction for Care Staff)

The Manual Handling training videos and downloads will cover all essential skills that you require, to work in front line services. When you are carrying out manual handling activities, you must follow the instruction of the experienced carer at all times and ask for advice if at any time you are u...

Medication (Digital Induction for Care Staff)

Not all staff will be required to do Medication awareness via e-learning from OPUS Pharmacy (Accredited by Royal Pharmaceutical Society) When required, you will need to be registered with OPUS to activate the module. Assessment is completed on line and the certificate is issued via the e-learning s...

Mental Health (Social Care Wales Workforce Development Programme [SCWWDP])

Meet the Team (Our Team & Resources)

Managing Menopause (Lifestyle advice)

Mental Health (Stress, mental health and emotional wellbeing)

Just like physical health, mental health is something that we all have and is something that we should take care of. Mental health problems are common, and research suggests that 1 in 4 of us will experience poor mental health in any given year. Mental illness refers to a wide range of conditions wh...

Mental Health First Aid (Health and Wellbeing)

The purpose of the Mental Health First Aid programme is to have a network of staff throughout the Authority trained to provide mental health first aid to a colleague in need. Our qualified Mental Health First Aiders are equipped to provide initial support to a colleague who is experiencing a mental...

Managing back pain (Back and joint pain)

Medical Team (Occupational Health)

Meet the team (Occupational Health)

Multi Factor Authentication (IT Security)

Mitel IP Phone Settings and Features (IT Support)

IP Phone Settings Feature Key/ Button Associated Code Cancel Code Transfer a Call n/a n/a Reclaim n/a n/a Pick Up - Group n/a * 6  n/a Pick Up - Other Extension n/a ** 6 - ext no n/a Divert all Calls n/a * 8 - ext no / * 89 mobile no # # 8 D...

Mobile Phones (Portable Devices)

Mobile Phone Reps Department Mobile Phone Rep Chief Execs Ruth Morgan & Nia Hughes Corporate Services Tracey Thomas & Hayley John Education and Children’s Services Nicola Hoare (Ed.), Caroline M Jones (Ed.) & Julie Hall (CS) Melanie...

Microsoft Teams (IT Support)

Meeting Etiquette Guidance (Microsoft Teams)

Running a Meeting Schedule meetings in advance Make sure you invite the right people to a meeting, try to avoid inviting lots of people on a ‘just in case’ basis. Schedule meetings as far in advance as possible to give people sufficient notice. Try not to schedule meetings ‘back to back’, give pe...

Meeting Rooms (Our People)

We have meeting/training rooms in Carmarthen, Llanelli, Llandeilo, Ammanford, St Clears, Newcastle Emlyn and Pembrey. Browse through our meeting rooms in each location for further information on capacity and facilities. How to book a room Room bookings are managed using Outlook, you can check avai...

Meet the team (Communities)

Mapping (GIS) (Our People)

A GIS or Geographic Information System is a computer system capable of capturing, managing, analysing, and displaying all forms of geographically referenced information – i.e. data identified according to location. We have a large amount of data that contains a location reference placing that data...

Mobile Devices (Environment)

New Environment mobile phone rep’s: Transport & Highways: TBC – in the meantime any of the reps will assist.Planning: Kelly EvansProperty: Caryl ThomasWaste & Environmental: Emma Turner-OliverBusiness Support: Kim Butler & Philip J Bowen The reps will assist you with: Ordering new/r...