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A-Z

Managing Others and Secondary Employment (Officer Code of Conduct)

As a manager, your leadership skills are key elements of your role. You must: Maintain an environment of respect, recognition, and support and to induct all new employees to their role Make appointments only based on merit and capability to carry out the role Make sure decisions relating to di...

Members' Annual Reports (Democracy)

The main purpose of annual reports is to provide your constituents with details of your key activities over the past year. Whilst the local authority has a responsibility to provide the mechanism for annual reports to be published, the content is the responsibility of individual councillors.  There...

Members' Code of Conduct (Democracy)

Member Development Toolkit (Democracy)

Welcome to the Member Development Toolkit This toolkit will help you to build on your skills and knowledge to support you to serve the community the best you can, and respond to an ever changing environment. You will find a variety of learning resources from eLearning, webinars, guides and upcomin...

Managing Yourself and Your Time (Member Development Toolkit)

The WLGA in partnership with Local Authorities has created this eLearning module to help you understand how to manage yourself and your time during your role as member. The session will help you: Prioritise and organise your workload more confidently Recognise productive and unproductive work be...

Mentoring & Coaching (Member Development Toolkit)

The role of the elected member is a complex and challenging one. All members, from the newly elected to the more senior and experienced, need support and development in reacting to new or personally challenging situations. Mentoring is another opportunity that members have for development which can...

Media Skills (Member Development Toolkit)

Social Media and Online Abuse Social media has become a powerful tool for councillors, helping them to engage with communities, raise awareness of community issues, events, or council initiatives and to seek views and receive feedback. Social media however has its darker side; online abuse and bull...

ModernGov (Democracy)

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Member Remuneration (Democracy)

The Independent Remuneration Panel for Wales (IRPW) is responsible for determining the level of payments to elected members of Councils, National Park Authorities and Fire & Rescue Authorities in Wales. The Panel has produced a film on Councillor remuneration, which includes details about what...

Moving forward (Our People)

During 2022 we will see the removal of all coronavirus alert levels, which means we can all start to plan how we will work without restrictions as we move beyond the emergency phase and start to operate under a covid-stable phase. As an employer we continue to have a legal and moral duty to keep ou...

Moving Forward - Service and Contingency Planning for Managers (Moving forward)

Now that Covid restrictions are being lifted you can start to plan how your service will be delivered as you move beyond the emergency phase. This page provides you with a checklist as well as a service control plan template, both of which will also allow you to consider and document your contingen...

Minimising Risk (Moving forward)

Being responsible for people, premises, events or activities, also means that you are subject to a long standing legal responsibility to maintain the health and safety workers, and others attending their premises. This page provides you with the documents and guidance you can use as you manage your...

Managing and working in a hybrid team (Moving forward)

As we move beyond the emergency phase of the pandemic some managers will be managing teams that are working in a hybrid way. This page offers resources to support you and your staff....

Maternity Leave (FAQs: Employees)

Maternity Leave (FAQs: Managers)

Meet the Team (HR)

Maternity Leave (Time off work)

Managing and Working in a Hybrid Team (Learning and Development)

With the introduction of the Better Ways of Working many of us will be working in different ways. Some teams will be working in a ‘hybrid’ way, which will mean that they are in the workplace some of the time and working at home or close to home at other times. Working in this way will bring our ski...

Managing Remotely (Managing and Working in a Hybrid Team)

Manual Handling (Digital Induction for Care Staff)

The Manual Handling training videos and downloads will cover all essential skills that you require, to work in front line services. When you are carrying out manual handling activities, you must follow the instruction of the experienced carer at all times and ask for advice if at any time you are u...

Medication (Digital Induction for Care Staff)

Not all staff will be required to do Medication awareness via e-learning from OPUS Pharmacy (Accredited by Royal Pharmaceutical Society) When required, you will need to be registered with OPUS to activate the module. Assessment is completed on line and the certificate is issued via the e-learning s...

Mental Health (Social Care Wales Workforce Development Programme [SCWWDP])

Managing Menopause (Lifestyle Advice)

Mental Health (Stress, Mental Health and Emotional Wellbeing)

Just like physical health, mental health is something that we all have and is something that we should take care of. Mental health problems are common, and research suggests that 1 in 4 of us will experience poor mental health in any given year. Mental illness refers to a wide range of conditions wh...

Mental Health First Aid (Health & Wellbeing)

The purpose of the Mental Health First Aid programme is to have a network of staff throughout the Authority trained to provide mental health first aid to a colleague in need. Our qualified Mental Health First Aiders are equipped to provide initial support to a colleague who is experiencing a mental...

Managing back pain (Back and Joint Pain)

March 2022 (Self-Care Calendar)

March 2022 MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY   1 Build on new ideas.   2 Look for new reasons to be hopeful, even in difficult times. 3 Change your normal routine and see how you feel.   4 Do something outdoors, walk, run, relax, exp...

May 2022 (Self-Care Calendar)

May 2022 MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY                 1 Share a quote you find inspiring to others. 2 Send a hand-written note or card to someone you care about. 3 Find a way to help someone else. 4 Focus on...

Mental Health (Help and Support)

Meet the team (Occupational Health)

Monthly Health & Safety News Articles (Health & Safety)

March (Monthly Health & Safety News Articles)

May (Monthly Health & Safety News Articles)

Multi Factor Authentication (IT Security)

Mitel IP Phone Settings and Features (IT Support)

IP Phone Settings Feature Key/ Button Associated Code Cancel Code Transfer a Call n/a n/a Reclaim n/a n/a Pick Up - Group n/a * 6  n/a Pick Up - Other Extension n/a ** 6 - ext no n/a Divert all Calls n/a * 8 - ext no / * 89 mobile no # # 8 D...

Mobile Phones (Portable Devices)

Mobile Phone Reps Department Mobile Phone Rep Chief Execs Ruth Morgan & Nia Hughes Corporate Services Tracey Thomas & Hayley John Education and Children’s Services Nicola Hoare (Ed.), Caroline M Jones (Ed.) & Julie Hall (CS) Melanie...

Microsoft Teams (IT Support)

Meeting Etiquette Guidance (Microsoft Teams)

Running a Meeting Schedule meetings in advance Make sure you invite the right people to a meeting, try to avoid inviting lots of people on a ‘just in case’ basis. Schedule meetings as far in advance as possible to give people sufficient notice. Try not to schedule meetings ‘back to back’, give pe...

Meeting Rooms (Our People)

We have meeting/training rooms in Carmarthen, Llanelli, Llandeilo, Ammanford, St Clears, Newcastle Emlyn and Pembrey. Browse through our meeting rooms in each location for further information on capacity and facilities. How to book a room Room bookings are managed using Outlook, you can check avai...

Meet the team (Communities)

Mapping (GIS) (Our People)

A GIS or Geographic Information System is a computer system capable of capturing, managing, analysing, and displaying all forms of geographically referenced information – i.e. data identified according to location. We have a large amount of data that contains a location reference placing that data...

Mobile Devices (Environment)

New Environment mobile phone rep’s: Place & Sustainbility, Transport & Highways, Waste & Environmental: Gemma Pugh & Emma Turner-OliverProperty, Cleaning Services & Business Support: Kim Butler & Philip J Bowen The reps will assist you with: Ordering new/replacement/upgr...

March 2022 (Awareness events calendar)

March 2022 MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY   1 St David’s Day National Careers Week starts today   2   3     4     5     6   7     8 International Women’s Day 9       10   11...

May 2022 (Awareness events calendar)

May 2022 MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY                     1     2   3     4       5 Local elections     6     7       8 VE Day     9 Foster Care Fortnight...