Email Directory

Page updated: 23/06/2025

Below are contact emails of services and teams. If you are looking for emails of managers and officers, you can find the organisational structure of the directorates on Outlook or Teams.

Business Support

E-mail: cebsu@carmarthenshire.gov.uk

 

Law, Governance and Civil Services

Democratic and Members Services
E-mail: democraticservices@carmarthenshire.gov.uk

Electoral and Civil Registration Services
E-mail: caelectoralservices@carmarthenshire.gov.uk

Legal Services
E-mail: celegalservices@carmarthenshire.gov.uk

 

 

Marketing & Media

Corporate communication, Press Office and Tourism
E-mail: marketingandmedia@carmarthenshire.gov.uk

Contact Centre
E-mail: cecontactcentre@carmarthenshire.gov.uk

Graphics
E-mail: designandprint@carmarthenshire.gov.uk

Make a design or print request

Translation

Request a Written Translation

Request Simultaneous Translation 

Finance

Accountancy
E-mail: caccountancy@carmarthenshire.gov.uk

Pensions
E-mail: crpensions@carmarthenshire.gov.uk

Risk Management
E-mail: crriskmanagement@carmarthenshire.gov.uk

Housing Benefits and Council Tax Reduction
E-mail: housingbenefits@carmarthenshire.gov.uk

Council Tax premiums
E-mail: counciltaxpremiums@carmarthenshire.gov.uk

Council Tax 
E-mail: CouncilTax@carmarthenshire.gov.uk

Business Rates
E-mail: BusinessRates@carmarthenshire.gov.uk

Revenue Controls
E-mail: revenuecontrols@carmarthenshire.gov.uk

Council Tax and Business Rates Recovery
E-mail: recovery@carmarthenshire.gov.uk

Sundry Debtors
E-mail: sundrydebtors@carmarthenshire.gov.uk

Benefit Overpayments
E-mail: benefitoverpayments@carmarthenshire.gov.uk

Fraud 
E-mail: fraud@carmarthenshire.gov.uk

Credit Card
E-mail: crcreditcard@carmarthenshire.gov.uk

Procurement
E-mail: procurement@carmarthenshire.gov.uk

 

Health Related Capital Projects

Pentre Awel
E-mail: PentreAwel@carmarthenshire.gov.uk

 

Environmental Infrastructure (Transport and Highways)

Transport Strategy and Infrastructure (Walking & Cycling Routes)
E-mail: activetravel@carmarthenshire.gov.uk

Traffic Management
E-mail: ENTrafficManagement@carmarthenshire.gov.uk

Road Safety
E-mail: RoadSafety@carmarthenshire.gov.uk

Street Lighting
E-mail: EnvBusSupHM&PL@carmarthenshire.gov.uk

Public Rights of Way
E-mail: prow@carmarthenshire.gov.uk

Passenger Transport (School/College/ALN)
E-mail: LearnerTravel@carmarthenshire.gov.uk

Passenger Transport (/Public Transport/Country Cars)
E-mail: PublicTransport@carmarthenshire.gov.uk

Highways Operational (all Highways front line functions)
E-mail: EnvBusSupHM&PL@carmarthenshire.gov.uk

Parking Services (Operational - Car Parks/Enforcement)
E-mail: parking@carmarthenshire.gov.uk

Street Works (Road works notifications/Skips Utilities Licencing/Dropped Kerb)
E-mail: EEDSTreetcare@carmarthenshire.gov.uk

Fleet (our fleet)
E-mail: envbsufleet@carmarthenshire.gov.uk 

 

Environmental Infrastructure (Waste and Environmental)

Environment Business Support Hub W&E
E-mail: envbsuhub@carmarthenshire.gov.uk

Recycling Enquiries
E-mail: TSRecycling@carmarthenshire.gov.uk

Hygiene and Nappy Waste
E-mail: ENVHygiene.NappyWaste@carmarthenshire.gov.uk

HWRC (Household Waste Recycling Centres, Tipping Locations, HWRC Permitting Scheme)
E-mail: ENVHWRCChanges@carmarthenshire.gov.uk

Waste Transformation Changes (Waste Service Changes relating to the implementation and planning arrangements towards to Municipal Waste Strategy for Carmarthenshire)
E-mail: ENVwastechanges@carmarthenshire.gov.uk

 

Place and Sustainability

Building Control
E-mail: BuildingControl@carmarthenshire.gov.uk

Planning Information Management (website info/payments/admin)
E-mail: REGPlanningRegistrations@carmarthenshire.gov.uk

Planning Applications and Enforcement
E-mail: PlanningHwb@carmarthenshire.gov.uk

Forward Planning
E-mail: EEDForwardPlanning@carmarthenshire.gov.uk

Flood and Coastal Management(Flooding, Sustainable Urban Drainage Systems, Coastal Erosion and Flood Defence Schemes)
E-mail: FDCP@carmarthenshire.gov.uk

Sustainable Drainage
E-mail: SAB@carmarthenshire.gov.uk

Rural Conservation
E-mail: planningecology@carmarthenshire.gov.uk

 

Economic Development and Property 

Property Design
E-mail: PDesign@carmarthenshire.gov.uk

Markets
E-mail: markets@carmarthenshire.gov.uk

Non Housing Maintenance
E-mail: PropertyHandyvan@carmarthenshire.gov.uk

School Catering
E-mail: SchoolsCateringTeam@carmarthenshire.gov.uk

Education, Children and Family Services have a generic mailbox which is monitored, however listed below are a few other emails which you may find useful.

E-mail: questionecs@carmarthenshire.gov.uk

 

Children and Families

Adoption Enquiries
E-mail: adoptionenquiries@carmarthenshire.gov.uk

Child Protection
E-mail: childprotection@carmarthenshire.gov.uk

Early Help Hub
E-mail: earlyhelphub@carmarthenshire.gov.uk

Family Information Service
E-mail: children.info@carmarthenshire.gov.uk

Family Support Service
E-mail: fss@carmarthenshire.gov.uk

Flying Start
E-mail: flyingstart@carmarthenshire.gov.uk

Fostering Enquiries
E-mail: fostering@carmarthenshire.gov.uk

 

Youth Services

Youth Support Service
E-mail: yss@carmarthenshire.gov.uk

Youth Service Outdoor Education
E-mail: ecsyouthsoe@carmarthenshire.gov.uk

Education

Additional Learning Needs Queries
E-mail: alnqueries@carmarthenshire.gov.uk

Adult Community Learning
E-mail: dysgusirgar@carmarthenshire.gov.uk

Business Support Team
E-mail:

Education Psychology Service Admin
E-mail: eps@carmarthenshire.gov.uk

Free School Meals
E-mail: freeschoolmeals@carmarthenshire.gov.uk

Modernising Education Programme
E-mail: ecsmep@carmarthenshire.gov.uk

Music Service
E-mail: musicservice@carmarthenshire.gov.uk

School Admissions
E-mail: admissions@carmarthenshire.gov.uk

School Catering
E-mail: SchoolsCateringTeam@carmarthenshire.gov.uk

School Improvement Team
E-mail: ecsschoolimprovement@carmarthenshire.gov.uk

School Meals
Email: schoolmealsadmin@carmarthenshire.gov.uk

Universal School Meals
E-mail: upfsm@carmarthenshire.gov.uk

Communities Executive Support

E-mail: comexecutivesupport@carmarthenshire.gov.uk

This mailbox is monitored by the admin who support all Heads of Service in Communities, there is a representative for each department who know their area.