Corporate CCTV Policy - March 2026

7. CCTV Checks and Assurance

7.1. CCTV Operators must carry out routine checks to ensure that all CCTV equipment is functioning correctly. These checks include regular (e.g. weekly) visual inspections of cameras, monitors, recording equipment and associated operating systems. Any faults, defects or performance issues identified must be reported immediately in line with local fault‑reporting procedures. 
 
7.2. Service Lead CCTV Officers are responsible for undertaking periodic inspections of all CCTV systems within their remit to provide assurance that systems remain operational, fit for purpose and compliant with this policy. These inspections must be completed at least annually and must include reviewing operator check records, monitoring the resolution of reported faults, and identifying any areas of non‑compliance. Any non‑compliance identified must be reported to Digital Services, the CCTV SPOC or the SIRO. 
 
7.3. Digital Services may arrange and coordinate formal CCTV “Health Checks” as part of a structured inspection programme. These health checks will be undertaken with Service Lead CCTV Officers and relevant Service Managers and will assess system performance, resilience, security and compliance. Where third‑party suppliers are required to support this activity, the relevant department is responsible for covering the associated costs required to maintain compliance.