Behavioural Standards Guidance (Revised core values) - October 2024

15. Malicious complaints

On occasion, it may be considered that the concerns raised are made maliciously or grossly exaggerated, with no basis in fact, and/or are purely an attempt to damage a colleague in some way. Your manager handling the concerns will need to consider the appropriate course of action following advice from a HR Business Partner. The Disciplinary Procedure may be invoked in this situation, however:

  • workers will not be subjected to disciplinary action or to any other detriment simply because their complaint is not upheld, and
  • workers will only face disciplinary action if it is found both that the allegation is false and made in bad faith (that is, without an honest truth in its belief).