Behavioural Standards Guidance (Revised core values) - October 2024
In this section
- 1. Introduction
- 2. Scope
- 3. Confidentiality
- 4. Roles and responsibilities
- 5. Acceptable behaviour
- 6. Unacceptable behaviour
- 7. Defining discrimination (direct or indirect), victimisation, bullying, sexual harassment and harassment
- 8. Cyber bullying
- 9. Determining whether unacceptable behaviour is taking place.
- 10. Capability, conduct and positive management
- 11. Learning and Development
- 12. Resolving concerns relating to unacceptable behaviour
- 13. Formal action
- 14. Third party harassment
- 15. Malicious complaints
- 16. Ensuring equality of opportunity
- Appendix 1 - Definitions
- Appendix 2 - Managing Performance
- Appendix 3 - Informal Ways of Resolving Conflict
- Appendix 4 - Managing Conflict
- Appendix 5 - Standards of behaviour key contacts
4. Roles and responsibilities
4.1 People, Digital and Policy (PDP)
The HR Business Partnering Team will provide advice to you and your manager on the application of this guidance and its associated policies and procedures.
The Learning and Development Team will support you and your manager to develop skills, knowledge and understanding of managing conflict.
The Occupational Health, Safety & Wellbeing team will support you and your manager with appropriate health, safety and wellbeing support.
4.2 Managers
Your supervisor and manager are responsible for ensuring that you and your team carry out your duties in accordance with this guidance and associated policies by:
- leading by example and improving personal leadership abilities, promoting high standards of behaviour, managing conflict effectively and appropriately participating in relevant management development.
- ensuring this guidance is communicated to your team and ensure you understand your personal responsibilities.
- challenging inappropriate behaviour in the workplace promptly and promoting positive employee and external relationships.
- identifying your individual and team training and development needs in relation to equality and diversity as part of the appraisal process.
- ensuring standards of health, safety and wellbeing are reasonably maintained and undertake workplace risk assessments. Consider preventative measures to mitigate inappropriate behaviour including from third parties.
4.3 Your responsibilities
You are personally responsible for ensuring you positively support the principles and values of this guidance, promote positive employee relations, challenge inappropriate behaviour, and uphold the principles set out in the Employee Code of Conduct, the Equality and Diversity policy and other associated policies and guidance. You should consider your own development needs in relation to the guidance as part of the appraisal process.
You must:
- Afford dignity, trust, and respect to everyone.
- Be aware of the effect of our own behaviour on others.
- Communicate honestly and openly, clearly stating what you mean and what you expect of others.
- Provide honest feedback based on evidence and be open to constructive criticism.