Close Personal Associations and Relationships Guidance - June 2026

12. When a Relationship Breaks Down

There may be occasions when a close personal association breaks down and the individuals concerned remain in the same team, establishment, or work area with a potential impact on team relationships and service delivery. In such cases use of the authority’s Occupational Health service may be appropriate. The line manager should also consider the Authority’s Behavioural Standards Guidance. This may apply where an employee raises concerns relating to the perceived inappropriate behaviour of another member of the team.

There may be cases where professional mediation is the most appropriate and effective route to rebuild the relationship. Mediation is not however a universal remedy and as such advice should be sought from HR before discussion with the parties involved to assess whether this is the appropriate course of action.

Advice from the HR team can assist with this process where required. This may ultimately involve exploring with the parties whether a move to another team, establishment or location might be the most appropriate way forward. Managers should seek advice from the HR Team prior to discussing a move with an employee.