FAQs

If you are in a caring role, employed as a social care worker, or a volunteer in Carmarthenshire, you can apply for relevant SCWWDP courses as one of the listed groups below:

• Independent / Private Sector, Regulated and Commissioned Services
• Volunteer / Third Sector
• Safeguarding boards, Adoption, CAFCASS, Care Inspectorate Wales
• Direct Payment Personal Assistant / Recipient
• Shared Lives Carer
• Care Worker / Senior Care Worker / Care Officer / Care Assistant roles
• Childminder
• Foster Carer
• Manager / Deputy / Assistant Manager
• Registered Social Worker
• Trainee Social Worker
• Registered Nursing Staff
• Individuals who use Services and Carers
• Informal carers

Once you have found a course you’re interested in that supports your learning and development requirements, please complete this application form.

Applications for Social Care courses are only available to people within Community Services, Children Services, and external social care workers within the sector.

Some course programmes have dates listed on our online system, while others will be arranged when a minimum number of people have applied. Minimum numbers will differ from course to course and we will do our best to accommodate your preferred choice of date.

You will need the following information to apply for a course as a Council employee:

• An employee number of the person who is applying
• The line manager name and their CCC e-mail address
• Reasons for applying for the course
• The preferred language delivery of the applicant
• Additional requirements the applicant may have

If you need any assistance or have a query please email the Learning & Development Team, email LearningandDevelopment@carmarthenshire.gov.uk

Partners, agency staff or people who do not work for the Council but meet the eligibility criteria to attend one of our courses should complete this application form.

Applications for Social Care courses are only available to people within Community Services, Children Services, and external social care workers within the sector.

Some course programmes have dates listed on our online system, while others will be arranged when a minimum number of people have applied. Minimum numbers will differ from course to course and we will do our best to accommodate your preferred choice of date.

You will need the following information to request a place on a course:

• First name, surname, e-mail address and job title
• Which sector, service, client group and role the you work in
• Your reason for requesting a place on the course
• Your preferred language delivery and any additional requirements e.g access
• Your address and organisation name
• Your line manager / appointed person name, e-mail address and telephone number
• Your line manager / appointed person confirmation of learning outcome
• Name and address of person to send invoice, if different from the line manager / appointed person
• Official order number - if applicable
• You will need to confirm that you have had approval by your line manager / appointed person.

If you need any assistance or have a query please email the Learning & Development Team, email LearningandDevelopment@carmarthenshire.gov.uk

Many learning and development courses are well subscribed, if you do not attend or arrive late this can cause disruption and deprive others of the opportunity to attend.

If you fail to attend or arrive late and asked not to participate an administration fee will be applied to the line manager / appointed person provided unless prior notice has been received by the Learning and Development Team.

We aim to support attendance at learning wherever possible, so if you are having a problem which will make it difficult for you attend then please contact the Learning and Development Team by e-mail as soon as possible.

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The advertised cost will be charged to the line manager / appointed person indicated on the application form.

Your line manager / appointed person will be charged if you arrive late and are asked by the course provider not to participate or leave early without a valid reason.

For courses without advertised costs, a non-attendance administration fee will be charged to the line manager / appointed person indicated on the application form, where there has been less than 5 days notice given to the Learning and Development Team from the applicant or line manager.

However you will not be charged the administration fee if a nominated replacement candidate attends in your absence.

¹Substitute is only exception.

²A nominated replacement candidate attends in place of the original delegate, subject to notification and confirmation by the Learning and Development Team before or on the first day of a course.

³Arriving late and being asked by the course provider not to participate will be subject to individual course content, course duration and the decision of the facilitator in accordance with the overall aims and objectives of the course. This also applies to leaving a course early without a valid reason ie in line with non-attendance exceptions.

Each course has a different cost which will be shown on the individual course list. Some courses are free of charge.

All applications will require the name and address of your line manager / appointed person.

The online application system will only show courses that are actively open to book a place on. If the course you are interested in isn’t listed you can register an interest with the Learning and Development team by email LearningandDevelopment@carmarthenshire.gov.uk

Please speak to your line manager / appointed person in the first.

Course places will be confirmed by the Learning and Development Team and we will be in touch with you as soon as possible.

All applications that have been submitted to you for a decision can be accessed via the link contained in the request e-mail or by accessing CaseViewer.

CaseViewer displays all e-form applications available to you across a range of Council services, including Learning and Development applications.

By accessing CaseViewer, Managers can ‘view’ or ‘continue’ with applications made that require a decision. Learning and Development applications that require a decision will be displayed under the ‘My Open Tasks’ tab at the top of the page.

Course places will be confirmed by the Learning and Development Team and we will be in touch with you as soon as possible.

Please contact the Learning and Development by e-mail if you need to discuss an application that has been submitted.

Applications may be declined for a number of reasons, such as:

• Prioritising places
• Available funding
• Relevance of learning
• Oversubscription

In all cases, you will be advised of the reason, please speak to your line manager if you have any queries. 

Please note that the primary responsibility for training, development and qualification provision remains with the employer.

No, the Learning and Development Team will let you know further information about attending the course, and send you a booking confirmation.

If you can no longer attend a course you have been confirmed a place on, please e-mail the team and your line manager to cancel your place as soon as possible to ensure that our team can offer your place to another candidate as there are waiting lists for courses.

Please note that all confirmed course places may incur a charge to your department. Please see our notice periods.

¹Substitute is only exception.

²A nominated replacement candidate attends in place of the original delegate, subject to notification and confirmation by the Learning and Development Team before or on the first day of a course.

1. Sickness absence in line with the Council’s Sickness Absence Policy.
2. Emergencies in accordance with the Council’s Time off for Dependents Policy and Procedures.
3. Compassionate leave in addition to the Council’s Time off for Dependents Policy and Procedure.
4. Other emergency/reasonably unforeseeable matter in line with the Council’s Time off Policy and Procedure.
5. Employees who are on a rota on the day of the training to cover emergency calls eg Approved Mental Health Professionals [AMHPs].

³Arriving late and being asked by the course provider not to participate will be subject to individual course content, course duration and the decision of the facilitator in accordance with the overall aims and objectives of the course. This also applies to leaving a course early without a valid reason ie in line with non-attendance exceptions.

All submitted applications will have been received by the Learning and Development Team.

Please speak to your line manager / appointed person first about withdrawing your application, and contact the Learning and Development Team by e-mail as soon as possible.

Applications may be declined for a number of reasons, such as:

• Prioritising places
• Available funding
• Relevance of learning
• Oversubscription

In all cases, you will be advised of the reason, please speak to your line manager if you have any queries. 

Each course has a different cost which will be shown on the individual course list. Some courses are free of charge.

If the course you have chosen has a cost, a cost code will required for approved applications.

Please note the following in relation to cancellation/non-attendance:

NOTICE PERIODS

• Courses with advertised costs – Please note that all confirmed course places may incur a charge to your department in line with the charges per advertised rate. Please see our notice periods for further information.

The advertised cost will be charged to the cost code provided at the approval stage. 

Your department will be charged if you arrive late and are asked by the course provider not to participate or leave early without a valid reason.

Your manager may wish to nominate a replacement candidate, which will avoid your department incurring a charge.

For courses without advertised costs, a non-attendance administration fee will be charged to your department where there has been less than 5 days notice given to the Learning and Development Team from the applicant or line manager.

However you will not be charged the administration fee if your absence is due to sickness, emergency or unplanned emergency duties.

¹Substitute is only exception.

²A nominated replacement candidate attends in place of the original delegate, subject to notification and confirmation by the Learning and Development Team before or on the first day of a course.

1. Sickness absence in line with the Council’s Sickness Absence Policy.
2. Emergencies in accordance with the Council’s Time off for Dependents Policy and Procedures.
3. Compassionate leave in addition to the Council’s Time off for Dependents Policy and Procedure.
4. Other emergency/reasonably unforeseeable matter in line with the Council’s Time off Policy and Procedure.
5. Employees who are on a rota on the day of the training to cover emergency calls eg Approved Mental Health Professionals [AMHPs].

³Arriving late and being asked by the course provider not to participate will be subject to individual course content, course duration and the decision of the facilitator in accordance with the overall aims and objectives of the course. This also applies to leaving a course early without a valid reason ie in line with non-attendance exceptions.

Many learning and development courses are well subscribed, if you do not attend or arrive late this can cause disruption and deprive others of the opportunity to attend.

If you fail to attend or arrive late and asked not to participate an administration fee will be applied to the departmental cost code provided unless prior notice has been received by the Learning and Development Team.

We aim to support attendance at learning wherever possible, so if you are having a problem which will make it difficult for you attend then please contact the Learning and Development Team by e- mail as soon as possible.

Details of courses that you have attended, are recorded on your central personnel record by our team.

Please e-mail us your employee number to request your profile, which we will send you as a pdf.

We can offer you a range of support to learn through the medium of Welsh. Please indicate your language preference when completing your application.

In accordance with the Welsh Language Standards, we will provide specific courses such as Induction and Recruitment & Selection through the medium of Welsh [Standard 128]. We are fully committed to increasing the opportunities available and if we are not able to provide the whole course through the medium of Welsh, we will put other support in place to meet your linguistic choice, such as providing course materials in Welsh or ensuring that you have the opportunity to take part in group work in the language of your choice. If you would like to discuss your requirements, please contact the Learning and Development Team.