Hybrid Working Survey 2023 - Results
Page updated: 28/03/2024
We conducted this one-off survey between 26 September to 16 October 2023 and received 991 responses.
We asked a range of questions in relation to managing and working in a hybrid team, and have summarised the responses for you on this page.
You also shared your views about the benefits and challenges of working in a hybrid way. To see what action, we are taking based on your feedback, please check out our Hybrid Working Survey 2023 – You Said We Listened pages, which will be published over the coming weeks.
We wanted to know more about your experiences of managing a hybrid team. 296 of our managers replied to this section of the survey.
We asked our managers the following questions:
1.Have you discussed and agreed their individual working arrangements?
Yes - 97%
No - 3%
2. In your opinion, how satisfied are you that the arrangements are working for your service?
| Score | Replies |
| Very Satisfied | 51% |
| Satisfied | 33% |
| Fairly Satisfied | 13% |
| Dissatisfied | 2% |
| Very dissatisfied | 1% |
3. In your opinion, how satisfied are you that the arrangements are working for you as a manager?
| Score | Replies |
| Very Satisfied | 48.5% |
| Satisfied | 34% |
| Fairly Satisfied | 13% |
| Dissatisfied | 4% |
| Very dissatisfied | 0.5% |
4. In your opinion, how satisfied are you that the arrangements are working for your team members?
| Score | Replies |
| Very Satisfied | 49% |
| Satisfied | 37% |
| Fairly Satisfied | 11% |
| Dissatisfied | 2% |
| Very dissatisfied | 1% |
5. On average, how often will you review these arrangements?
| Score | Replies |
| Monthly | 27% |
| Every 6 months | 24% |
| Every 3 months | 19% |
| Once a year | 14% |
| Other | 12% |
| Never | 4% |
When analysing the ‘other’ option, it was clear that managers who selected this option indicated that they review arrangements ‘as and when needed’.
6. How satisfied are you with your own effectiveness of managing a team that works in a hybrid way?
| Score | Replies |
| Very Satisfied | 42% |
| Satisfied | 42% |
| Fairly Satisfied | 11.5% |
| Dissatisfied | 4% |
| Very dissatisfied | 0.5% |
We wanted to know more about your experiences of working in a hybrid way. 991 people got involved in this part of the survey, here’s a summary of the questions and your answers.
We asked you:
1. Do you work in a hybrid way?
Yes - 93%
No – 7%
2. Have you read our guidance on hybrid working?
Yes - 79%
No - 21%
3. How satisfied are you with your current hybrid working arrangement?
| Score | Replies |
| Very Satisfied | 57% |
| Satisfied | 27% |
| Fairly Satisfied | 11% |
| Dissatisfied | 3% |
| Very dissatisfied | 2% |
4. Do you work from the office?
| Answer | Replies |
| Yes | 92% |
| No | 8% |
5. Thinking about an average week, what % of your time do you spend working from your office?
| Time spent working from your office | Replies |
| Less than 20% | 23% |
| Between 20% and 40% | 37% |
| Between 40% and 60% | 20% |
| Between 60% and 80% | 9% |
| More than 80% | 11% |
6. Do you work from home?
Yes - 91%
No - 9%
7. Have you read our guidance on working from home safely?
Yes - 84%
No - 16%
8. Have you completed a Display Screen Equipment assessment?
Yes - 72%
No - 28%
9. Thinking about an average week, what % of your time do you spend working from your home?
| Time spent working from home | Replies |
| Less than 20% | 8% |
| Between 20% and 40% | 13% |
| Between 40% and 60% | 31% |
| Between 60% and 80% | 29% |
| More than 80% | 19% |
10. Do you work remotely?
Yes - 60%
No - 40%
11. Thinking about an average week, what % of your time do you spend working remotely?
| Time spent working remotely | Replies |
| Less than 20% | 39% |
| Between 20% and 40% | 20% |
| Between 40% and 60% | 16% |
| Between 60% and 80% | 13% |
| More than 80% | 12% |
12. When working remotely, where do you work?
| Location | Replies |
| Council building other than your office | 32% |
| One of the Council's touchdown zones | 16% |
| Other | 16% |
| Home | 36% |
13. Are you aware that we have touch down zones for our staff to use when working remotely?
Yes - 88%
No -12%
14. Do you make use of these touch down zones?
No - 65%
Yes - 35%
15. Do the facilities at our touch down zones meet your needs?
Yes - 63%
No - 37%
We asked you whether you were aware of the Hybrid Meeting facilities and technology that we offer. 402 members of staff took the opportunity to respond to this section of the survey
1. Are you aware of these facilities?
Yes - 69%
No - 31%
2. Do you make use of these facilities?
Yes – 64%
No – 36%
3. How satisfied are you with the hybrid meeting facilities?
| Score | Replies |
| Very Satisfied | 34% |
| Satisfied | 36% |
| Fairly Satisfied | 24% |
| Dissatisfied | 3% |
| Very dissatisfied | 3% |
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