Staff Engagement Survey 2025 - Overall Results

Page updated: 20/10/2025

The staff survey was conducted by the Council between 9 June and 18 July 2025. This annual survey is designed to measure how engaged our employees are with their work and workplace. By inviting our employees to answer questions over this period, we are able to gather valuable feedback about job satisfaction, workplace culture, and areas for improvement. The results help us to understand how employees feel about working at the Council, identifying what is working well, and what needs to change, so we can make informed decisions and take actions that support and improve the work environment.

 

This year 2,096 of you took the time to complete the survey and have a say. This equates to 25% of the Council’s workforce and is an increase of 450 people compared to last year’s survey.

The graph below shows how many people have taken the time to take part in the survey over the last four years – and it is pleasing to see that there has been an increase in participation over the last three years.

 

We asked you to respond to a series of statements by indicating your level of agreement on a rating scale from Strongly Agree to Strongly Disagree.

Below, you’ll find a summary of the overall results for 2025 plus a comparison with previous survey years. This year's results have also been ranked to clearly identify our areas of greatest strength as well as those requiring further development.

We’ve used a colour-coded system to make it easy to see how we did:

  • Dark Green: Strongly Agree
  • Light Green: Agree
  • Amber: Neutral to Slight Agreement
  • Red: Disagree
  • Dark Red: Strongly Disagree

 

Statement

2025  2024  2023  2022

Ranking

2025

Working for us

         

I am proud to work for Carmarthenshire County Council

        11

I would be happy to recommend my employer to a friend / family member as a place to work.

        10

As things stand, I plan to stay with my employer over the next 12 months*

        5

I have people in work that I can speak to openly

        6

I can freely share work issues with my colleagues / team members*

        4

I feel valued for the contributions I make at work

        25

I am encouraged to make suggestions and challenge the way things are done

        26

My ideas and opinions are listened to and used to improve the way things are done

        31

I am able to make improvements happen in my area of work*

        27

I feel my employer supports equality in the workplace

        12

I can be myself in work

        13

I trust my colleagues and managers to act with integrity*

        14

I feel comfortable speaking openly about work-related issues without fear of repercussions

        23

Wellbeing

         

 My wellbeing is important to my employer*

        22

I can successfully balance work and personal life*

        21

I feel good about my physical health*

        28

I feel good about my mental health*

        29

I am aware of the support that is available for my health and wellbeing*

        15

My manager is proactive in supporting and prioritising wellbeing*

        20

Communication

         

I know what is happening in my team/work location

        19

I know what is happening across the organisation

        32

Learning & Development

         

I am encouraged to learn and develop in my role

        16

I have had opportunities to learn and grow in the last 12 months

        17

I can access learning opportunities in my preferred language

        3

Expectations & Recognition

         

My job makes an important contribution to the council’s objectives

        8

I know what is expected of me at work

        1

I know what my manager expects of me

        2

I am clear about what I can expect from my manager

        9

In the last 12 months someone has talked to me about my progress

        24

I have the right skills and equipment to do my work

        7

I feel I can perform to the best of my ability every day

        18

I regularly receive recognition or thanks from others for doing a good job

        30

 

 * New statement for 2025

 

 

Along with rating these statements, you shared some really helpful feedback about your experiences.

We're now going through your comments, and once we've finished, we'll share the results and let you know what steps we'll be taking. We'll keep you posted with any further updates.