Predictable Working Pattern Policy
In this section
- 8. Meeting to discuss a request
- 9. Communicating a decision about a request
- 10. Handling an appeal
- 11. Allowing a worker to be accompanied
- 12. Deciding requests within the statutory one-month decision making period
- 13. Deciding requests where the worker’s contract ends during the statutory one-month decision making period
- 14. Ensuring equality of opportunity
9. Communicating a decision about a request
Once your manager has decided about your request, they must inform you of that decision. They should do so in writing without unreasonable delay, making it clear what has been decided and why. This decision should be communicated to you within a timeframe that will allow you reasonable time to appeal if you wish to, while considering the statutory one-month decision period for requests (see paragraph 12).
If the request is rejected, the written decision should clearly set out the business reason(s) (see paragraph 7). It should also set out any additional information which is reasonable to help explain the decision to you. You will be offered the right to appeal the decision and the written decision will explain how to appeal and the timeframe for receipt of any appeal.