We recommend you update your browser to ensure a safe and engaging experience on our website.

Bitesize - Assertiveness

Bitesize - Assertiveness

Who is it aimed at?

This programme is designed to explain what assertive behavior looks like, and provides the benefits to us as individuals of behaving assertively.

What are the objectives?

By the end of the session you will know

  • Types of behaviour - Assertive, Aggressive and Passive
  • Characteristics of an Assertive person
  • Why behave Assertively
  • 5 Techniques to help Assertiveness
  • Are you Assertive?
  • How to say NO
  • Exercise – behaviour responses
  • Quick tips

How will it make a difference?

By knowing the different behaviour types and understanding the benefits of communicating in an assertive way you will

  • Improve relationships
  • Improve communication
  • Gain trust and respect
  • Reduce your stress levels


1.5 hours



How to apply:

If you work for Carmarthenshire County Council (CCC) and are logged into a CCC device – PC, laptop, tablet or smartphone, complete this application form.

If you work for the Council but do NOT have access to a CCC device or an email address your line manager will need to apply on your behalf.

Council employees cannot apply for any courses from their own personal device.

Partners, agency staff or people who do not work for the Council cannot apply for this course.

The online application system will only show courses that are actively open to book a place on. If the course you are interested in isn’t listed you can register an interest with the Learning and Development team, email: learninganddevelopment@carmarthenshire.gov.uk

Find out more information on how to make and manage your application. If you need any assistance or have a query please email the Learning & Development Team.

Page updated: 29/09/2021 15:33:53