Effective Communication
Page updated: 13/02/2024
A key ingredient for motivation and engagement is COMMUNICATION.
Both formal and informal.
It is a basic human need to feel included and we are naturally motivated when we know what we are supposed to be doing, how well we are performing and are given the trust to make decisions within our role
3 key ingredients for motivated, productive staff
- Clarity on responsibilities and objectives
- Feedback on performance – positive and well as negative!
- Coaching conversations that demonstrate trust and empower development
These 3 practices will make us feel included, motivated, productive, and empowered to make decisions.
Our relationships will improve and those ‘difficult’ conversations will naturally become ‘less difficult’ as meaningful conversations become easy and regular occurrences.
These good practices become even more important when we are working remotely. Feeling included and trusted is vital to keep our teams together and engaged
A suite of bitesize workshops are offered to support as follows.
Bitesize - Assertiveness
This programme is designed to explain what assertive behavior looks like, and provides the benefits to us as individuals of behaving assertively.
Bitesize - Coaching Conversation Skills
Holding a coaching conversation is a key skill to empower and motivate your teams and colleagues, and also to help them become accountable for their tasks
However, it is not a skill that can be practiced in isolation, there are other management practices and factors that have to be in place, if the conversation and outcome is to be successful.
Bitesize - Providing Feedback
Anyone who wants to learn how to provide clear feedback both negative and positive.
Bitesize - Setting Relevant Objectives
Managers who want to understand the benefits of providing clarity of roles and responsibilities.
Bitesize - Time (Priority) Management
This session has been designed to support anyone who values their time and wants to learn how to get it all done!
Bitesize - Trust
TRUST is something that we all as team members need to play a part in if we want to work in a trusting team. Therefore, this programme is for us all!
Learning and Development
Domestic Abuse and Sexual Violence - Learning and Development
New Employees
Welsh Language
Supporting your digital skills
e-Learning
Managing and Working in a Hybrid Team
Corporate Learning Opportunities
- Coaching & Mentoring
- Effective Communication
- Equality & Diversity
- Finance
- Health, Safety & Wellbeing
- Information, Communication & Technology (ICT)
- Leadership and Management
- Personal Effectiveness
- Policies & Procedures
Social Care Wales Workforce Development Programme [SCWWDP]
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