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Coronavirus (COVID-19)

To ensure that we can support service areas placed under additional demand at this time, we have taken the decision to postpone all learning events that require staff attendance with immediate effect. This position will continue to be monitored based on the advice received from Government.

All our resources are now focused on supporting colleagues with any essential operational skills for critical services.

We will continue to communicate arrangements via our pages, and we encourage colleagues to take advantage of e-learning as part of any revised working arrangements they may be required to do. The application system for learning and development is temporarily unavailable for all new applications until further notice. 

Visit our Coronavirus guidance page to keep up to date with the latest information and advice for staff. For the latest guidance and updates to services for residents, please visit the Newsroom. You can also follow us on Facebook and Twitter.

Leadership and Management

Bitesize - Assertiveness

This programme is designed to explain what assertive behavior looks like, and provides the benefits to us as individuals of behaving assertively.

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Bitesize - Coaching Conversations

This programme has been designed to support managers to understand a Coaching style of management.

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Bitesize - Providing Feedback

This programme has been designed to support managers to understand the importance of regularly providing appropriate feedback

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Bitesize - Setting Relevant Objectives

This programme has been designed to support managers to understand a the importance of regularly setting clear objectives.

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Bitesize - Time Management

This programme has been designed to support anyone who values their time and wants to learn how to get more done!

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Coaching Skills for Managers

This programme has been designed to support managers to understand and effectively use a Coaching style of management.

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Effective Project Management

This programme has been designed to support project managers to use the CCC Project Management toolkit effective.

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ILM Level 5: Higher Apprenticeship in Management

The Higher Apprenticeship in Management is targeted at experienced managers and/or those managers who have previously undertaken some management development training. This qualification develops middle management skills and gives participants the essential knowledge & skills required at this level.  

On completion of the framework, the candidate will achieve the following qualifications:

  • ILM Level 5 Diploma in Principles of Leadership and Management
  • Level 5 NVQ Diploma in Management
  • Essential Skills Wales in Communication Level 2, Application of Number Level 2 & ICT Level 2

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Leading & Managing Change

All managers who are anticipating leading and/or managing positive change in the workplace

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Myers Briggs Type Inventory (MBTI) Step I – Personality Profiling

Individuals who are keen to explore their own personality type in the interest of developing themselves.

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Page updated: 21/08/2019 15:19:09