Hybrid Working Guidance June 2024

9. Communication and contact

Effective communication and engagement with employees, including front line workers, is essential to developing our culture, new behaviours, and ways of working. For safety reasons, you must be contactable whilst working remotely.

Here are some key things you will need to ensure:

• Arrangements should be made for effective communication to be maintained between employees, line managers and between colleagues. Regular face to face contact is essential to developing and maintaining professional working relationships, this would include team meetings, 1:1’s, work-based meetings and attendance at learning and development events.
• Electronic diaries must be used, regularly updated and be open for others to view. You should use the privacy settings to ensure that sensitive information about who and why you are meeting is not publicly available.
• Electronic diaries should reflect working routines as well as meetings to ensure effective time management and facilitate diary booking.
• Your office phone number is appropriately diverted if you are not available to take calls.
• Your contact details must be kept up to date, including the publication of work-allocated mobile phone numbers. You should not give out your personal telephone number for work purposes, unless you are using your own phone instead of a work phone by your own agreement. Further information can be found on our Bring Your Own Device pages of our intranet.