Have your Say

The purpose of transformation is to improve, to become a modern, innovative, and dynamic organisation we all want to work for.  If you have any ideas for ways to make something within the council even better, let us know, all ideas are welcome, transformation is for everyone.

We welcome ideas and suggestions from all members of staff. Even the most outrageous suggestion can sometimes be unpicked to find some very useful ideas which wouldn’t otherwise have been thought of!

• What do customers complain about and how can we stop it from happening?
• Where are the areas of waste or inefficiency in the current process?
• How can the process be improved?
• Can the whole process be done differently?
• What are the essential parts of the process? Can the other bits be stripped out?
• Is there a reason for what is currently being done? Keep asking “Why?” until you get to a reason, or “because we’ve always done it”.
• What wastes your time?

I've got an idea!