Transformation Team

The Transformation Team is an in-house team who help services transform and improve their ways of working.

The successful outcomes generated by the TIC Programme over the last 10 years demonstrates the importance of having dedicated resources to provide the necessary capacity to help deliver an effective organisational change and transformation programme.

As specialists in service transformation and change management, we engage leaders and teams to implement and drive measurable and sustainable improvement in service delivery processes and people performance.

We support services to make operations more efficient, eliminating waste and increasing customer satisfaction, by using a range of system thinking tools and techniques, and support teams to build their ability to carry on improving.

Jon Owen - Transformation Manager

Allan Carter - Schools Transformation and Change Manager

Mark Howard - Senior Transformation and Change Officer

Sarah Clarke - Transformation and Change Officer

Collen Evans - Transformation and Change Projects Officer

Daniel Thomas - Transformation and Change Officer