Mobile Phones

Our departmental rep is:

• Laura Burt - Mobilephones@carmarthenshire.gov.uk 

The rep will assist you with:

• Ordering new/replacement/upgrades of mobile phones, tablets and SIMs.

• Update phone user details.

• Report lost phones.

Keeping phone user details updated:
If you reallocate a phone to a new staff member, please advise your rep of the new handset user (staff name) by emailing Mobilephones@carmarthenshire.gov.uk with the mobile number and staff name now using the handset. It is important we have an up-to-date record.

We have a new order form for all requests which must be completed by the relevant line manager and submitted to: MobilePhones@carmarthenshire.gov.uk

This email address is noted on the order form.

It is important all fields are completed.

Once submitted, your Head of Service will be required to authorise the order electronically. 

You will be informed when your phone is ready for collection.

You can view guides at the bottom of this page on how to set up your mobile phone.

Order form