Grievance Policy - Reviewed: June 2026
In this section
- 9. Grievances from employees who have left or leave the Authority during the Procedure
- 10. Keeping Records
- 11. Training and Support
- 12. Monitoring this Policy and Procedure
- 13. Ensuring Equality of Opportunity
- APPENDIX A - The Role of the Companion
- APPENDIX B - Formal Grievance Procedure
- APPENDIX C - Preparing for a Formal Grievance Meeting – Guidance for Managers
1. Introduction
The Grievance Policy, Procedure and Guidance have been developed to ensure that employees, managers and companions are clear about their individual roles and responsibilities for raising and resolving grievances in the workplace.
Anyone working for the Authority may, at some time, have problems or concerns about their work, working conditions or relationships with colleagues that they wish to discuss. It is also clear that it is in the Authority’s interest to resolve problems before they can develop into major difficulties for all concerned.
Where the problems or concerns relate to perceived unacceptable behaviour, this policy should be read in conjunction with the Authority’s Behavioural Standards in the Workplace Guidance. The guidance defines unacceptable behaviour and identifies strategies that everyone can use to overcome the debilitating effects of such behaviour.
This policy and procedure have been developed in line with ACAS Code of Practice 1 - Disciplinary and Grievance Procedures which came into force on 11 March 2015.