Grievance Policy - Reviewed: June 2026

1. Introduction

2. Definition

3. Scope

4. General Principles

5. Roles and Responsibilities

6. Raising a Grievance – Informal Procedure

7. Raising a Grievance – Formal Procedure

8. Grievance Meetings

9. Grievances from employees who have left or leave the Authority during the Procedure

10. Keeping Records

11. Training and Support

12. Monitoring this Policy and Procedure

13. Ensuring Equality of Opportunity

APPENDIX A - The Role of the Companion

APPENDIX C - Preparing for a Formal Grievance Meeting – Guidance for Managers