Grievance Policy - Reviewed: June 2026

In this section

1. Introduction
2. Definition
3. Scope
4. General Principles
5. Roles and Responsibilities
6. Raising a Grievance – Informal Procedure
7. Raising a Grievance – Formal Procedure
8. Grievance Meetings

9. Grievances from employees who have left or leave the Authority during the Procedure
10. Keeping Records
11. Training and Support
12. Monitoring this Policy and Procedure
13. Ensuring Equality of Opportunity
APPENDIX A - The Role of the Companion
APPENDIX B - Formal Grievance Procedure
APPENDIX C - Preparing for a Formal Grievance Meeting – Guidance for Managers

11. Training and Support

All Officers involved in the grievance process should receive appropriate support and training. This will be provided as part of a Corporate Learning & Development Programme. Contact the Learning & Development Team for further information. learninganddevelopment@carmarthenshire.gov.uk