Grievance Policy - Reviewed: June 2026

In this section

1. Introduction
2. Definition
3. Scope
4. General Principles
5. Roles and Responsibilities
6. Raising a Grievance – Informal Procedure
7. Raising a Grievance – Formal Procedure
8. Grievance Meetings

9. Grievances from employees who have left or leave the Authority during the Procedure
10. Keeping Records
11. Training and Support
12. Monitoring this Policy and Procedure
13. Ensuring Equality of Opportunity
APPENDIX A - The Role of the Companion
APPENDIX B - Formal Grievance Procedure
APPENDIX C - Preparing for a Formal Grievance Meeting – Guidance for Managers

12. Monitoring this Policy and Procedure

The application of this policy and procedure will be monitored by the People Services Team. All departments must ensure that they advise the People Services Team of all formal and informal grievances raised.