Grievance Policy - Reviewed: June 2026
In this section
- 9. Grievances from employees who have left or leave the Authority during the Procedure
- 10. Keeping Records
- 11. Training and Support
- 12. Monitoring this Policy and Procedure
- 13. Ensuring Equality of Opportunity
- APPENDIX A - The Role of the Companion
- APPENDIX B - Formal Grievance Procedure
- APPENDIX C - Preparing for a Formal Grievance Meeting – Guidance for Managers
10. Keeping Records
Written records must be kept throughout the grievance process, including:
- The nature of the grievance.
- What was decided and actions taken.
- The reasons for the actions.
- Whether an appeal was lodged.
- The outcome of the appeal.
- Any subsequent developments.
Records should be retained on the employee’s personal file.
Records should be treated as confidential and kept in accordance with Data Protection legislation.
If an employee is represented by a Trade Union official or work colleague, copies of grievance meeting notices, meeting notes, response letter, etc. will be sent to that person, unless the employee advises otherwise in writing.