Shared Organisational Understanding of Wellbeing

Page updated: 25/03/2026

From the employee engagement survey, the statement below is a direct quote from an employee. We believe this statement captures the collated responses and reflects what wellbeing means to the organisation:

"To me, workplace wellbeing means feeling genuinely valued, appreciated, and supported to thrive both personally and professionally. It’s about creating an environment where staff are empowered, listened to, and treated with respect, and where their contributions are recognised"

Our commitment to wellbeing:

We believe that the health, safety, and wellbeing of our people is fundamental to our success. We are committed to creating a workplace where every employee feels supported, valued, and empowered to thrive – both professionally and personally, in order to deliver the needs of the business.

Our commitment includes:

Supporting a healthy workplace - providing a working environment that is conducive to our health and wellbeing.
Supporting Wellbeing – fostering an open culture where conversations about physical and mental health are encouraged, and where resources and support are readily available.
Encouraging Work-Life Balance – promoting sustainable working practices that help our people balance their professional and personal lives, whilst balancing the needs of the business.
Promoting Inclusion and Respect – ensuring every employee feels accepted and respected, regardless of background, identity, or role.
Investing in People – offering opportunities for growth, development, and recognition so that employees can fulfil their potential.

By embedding wellbeing into everything we do, we aim to create a resilient, engaged, and thriving workforce. We want each employee to be motivated to contribute and grow.

We recognise that looking after our people is not only the right thing to do, but also essential to building a sustainable future for our business and the communities we serve.