1:1 Sessions

What support is available?

Support is provided through:

• CBT (Informed approach)
• Counselling/Active listening
• Coping skills
• Problem Solving

What is the difference between the Wellbeing Support Service and a referral to the Occupational Health Advisor/ Physician?

The Wellbeing Support Service provides psychological and emotional wellbeing support to employees. The Service consists of an initial assessment and if required a further 6 follow-up sessions, with one of our qualified Wellbeing Support Practitioners.

In contrast, our Occupational Health Advisors/ Physicians are here to advise on fitness to work and also to provide recommendations on adjustments that may support an employee's return or remain in work. Following a consultation, a full medical report will be compiled after the consent of the employee is provided.

No medical report will be provided. A standard discharge notification will be sent to you, your referring manager / HR by OH. 

What does the service consist of? 

• One initial assessment then up to a further 6 sessions  -

  The initial assessment takes up to an hour. The aim of the assessment is to inform you about the service and to allow you to talk about how your symptoms of stress / low mood are impacting on your day to day living. At the end of the assessment, you and the practitioner will jointly agree on whether the service is suitable for you. 

  If the service is identified as suitable, an appointment is made to start the sessions. This could be for up to a further 6 sessions. However, this may be less depending on the advice of the practitioner. If it is more, we would go back to your manager to gain their consent for the required amount of further sessions as the cost of the appointments are recharged to your manager.

• A review of your progress on the final session 
• A standard discharge notification will be sent to you, your referring manager / HR by OH. 

Please note: It is our process to advise the referring manager of the initial assessment and when an employee has been accepted on to the service. For all follow up appointments, it is  for the employee to communicate these with their manager.

*Any non-attended appointments without the sufficient notice as per our cancellation policy will be deducted from the total amount of sessions authorised by your manager (after 2 occasions an automatic discharge applies, and you will need to be re-referred)

Who is providing this service?

The Service is delivered within Occupational Health. The Wellbeing Support Service practitioners are registered health professionals who have specialist training in providing psychological interventions.

How is this service provided?

The Wellbeing Support Service can be provided:

• Via Telephone
• Via Ms Teams Video Call 

When your manager refers you to the service, you will have the option, to choose which method would work best for you and your needs.

Request a referral