Video Appointment
Page updated: 28/01/2025
Your Video Appointment - What you need to know!
Video calling is both convenient and easy to use! Instead of travelling to your appointment, you will be sent a Microsoft Teams link to your email.
When you click the link to log on to the video, the practitioner will be notified you are waiting and will join the appointment.
Video calls are secure, and your privacy is protected. However, you must also ensure that you are in a well-lit, confidential space where you are able to talk freely and openly to the practitioner.
What will I need?
A device for making a video call, such as a smartphone, tablet, or computer with a webcam and speaker (often built into laptops).
A reliable internet connection (wired, WiFi or mobile data). If you can watch a video online, you should be able to make a video call.
A private, well-lit area for your consultation, which is confidential and where you will not be disturbed.
Your Questions Answered:
You have your own private video room that only authorised practitioners can access.
No information you provide is shared. Prior to your report being sent to your manager you consent will be sought
The video call is free except for your internet usage. Tip! If you can, connect to a Wi-Fi network to avoid using your mobile data.
The video call doesn’t use data while you are waiting for someone to join you.
After the call connects, it uses a similar amount of data to Skype® or FaceTime®.
If you have any issues accessing the video appointment, please contact the Occupational Health team (01267 246060) within the first 10 minutes to ensure the issues can be addressed and the appointment can go ahead. If after 10 minutes they have been unable to connect with you, the appointment will be unable to proceed and will be cancelled incurring charge.
Where a personal email has been used to set up the request, please ensure that you do not select "add to calendar" when prompted, as this will create an additional link. Please only use the link within this email to access the meeting.
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