Getting Started

Everything within Thinqi is available in English and Welsh. 

To view content in your preferred language, select or Cymraeg from the top right of any screen. 

To change your language preference for emails from Thinqi, go to your Learner Record (under your name at the top right of the screen), click on edit profile button, then preferences.  

Select “My Activities” from the top bar to see all your assigned learning in one place, including what’s due, what you’ve completed, and anything you’ve bookmarked.

Your priority is to complete the Essential Learning Badge

When you complete an item, you’ll earn a badge.

• Grey badges – not yet completed (assigned automatically, by your manager, or started by you).
• Blue badges – completed.

For badge items, you may have one or more pathways under How to Earn This Badge:

• Complete eLearning
• Book a live event
• Watch a recording of a past event

Choose the pathway that suits your style and schedule. Completion of any pathway earns the badge. You can also complete multiple pathways or revisit content anytime.
Some badges expire (e.g., after three years). You’ll get a reminder email, or you can check Thinqi to renew.

• Red badges – overarching badges that require completing multiple other badges (e.g., the Red Essential Learning badge).
• Organisation-branded badges – specific to your organisation.
• Learning Consortium Wales badges – shared content across all organisations using the national Thinqi contract.

Click on your name in the top right corner and select View Learner Record you can also access this from the Menu. This is where you can see details of any badges you’ve earned or add details of external training to your CPD record. You can also edit your profile here.

Once you have completed your essential Learning Badge, you are welcome to explore all content in the library. You can also use the search option within the feature to quickly find topics or courses of interest. From Digital Skills to Welsh Language and Leading and Managing, the library has something for everyone, as well as service-specific learning

Events are learning sessions you can attend in person or online (via Microsoft Teams). You can find them by selecting Menu from the top of the screen. 

You can browse all events or filter by a catalogue. Selecting an event shows the details, available sessions, and any prerequisites. You must complete any prerequisites before signing up.

In-person events will include any important information, such as accessibility details, venue information. 

Some events will require a host to accept your application. You will receive a confirmation of their decision via email and within Thinqi.

Once booked, event details appear in My Events. You will also have the option to add it to your Outlook, and Teams calendar. For online sessions, you’ll also get a Teams link to join.

We recognise that sometimes circumstances change, and you may need to cancel or change your booking. If you do need to cancel a place there is a link provided within your calendar confirmation, which will take you through the steps you need. Alternatively, you can log onto Thinqi and cancel your place.

Important: Deleting the session from your calendar does not notify the Learning and Development Team that you have cancelled. All cancellations must be done directly in Thinqi. This will mean that we can let the facilitator know and if possible, make the place available to someone else

Programmes are a series of learning activities designed for a group of learners. They can include eLearning, lectures, practical exercises, and sometimes homework.

For example, programmes can be used as an induction tool to guide new employees through essential learning and orientation.

Some programmes are by invitation only, while others let you sign up. In some cases, you may be contacted to discuss your personal development needs before joining.

Networks are groups for specific learners, such as Digital Mentors.
If you’re invited to join a network, the system may automatically assign you relevant learning once you become a member.

Want to see if your team has completed their learning? Use the People icon in the menu tab at the top of your screen (visible if you have direct reports).

Click on badges to see a summary or detailed view of who has completed learning, including events they’ve attended or are due to attend. 

You can also assign badges or book team members onto events - they will get a notification, and you can track their progress. This helps you support your team in their learning.

To download a detailed report of the badges your team has completed, click “Options” on the right-hand side of the screen and select “Download Details CSV.”