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Alert Level 4: Lockdown from midnight 19th December

All of Wales is at alert level 4, the national message is to stay at home and only venture out if it is essential, for example to access health care, for shopping, to exercise outdoors, to support someone who is vulnerable, or for work purposes.

You must now work from home. If your role doesn’t allow you to work from home, or it is deemed essential that you attend your place of work, the social distancing regulations remain unchanged – it is vitally important that you follow these regulations.

For the latest information on Coronavirus, please visit our Coronavirus guidance page.

Install your own software

You may have noticed a ‘Software Center’ icon appear on your desktop recently. You may have even used it to update to Office 2013 Professional following an e-mail from IT Services – in addition to this you can now use the Software Center to install other applications that you require.

Why should I use Software Center?

To save yourself time and allow you to quickly get the software you need to carry out your work. There is no need to log a call with the IT Service Desk, Software Center operates 24/7 and can be used in the office or whilst working agile.

How do I use Software Center?

You can launch Software Center by double clicking on the icon on your desktop.

You will be taken to the Applications tab, where you will see icons for all software available to you, including software you have installed (or IT has installed for you) in the past. Click on the application you require, then click the blue ‘Install’ button on the next screen, the software will install, silently, in the background and you will be notified when the installation is complete.

What if I can’t find the software I need to install?

IT Services are currently in the process of testing all software used on our corporate network. If a piece of software isn’t currently available via Software Center, it is likely it will be in the near future.

If you require software installed which isn’t currently available, contact the IT Service Desk and we will be able to install it for you.

Page updated: 02/07/2020 14:13:41