Case Conferences

Page updated: 02/07/2026

Before a case conference is requested, we would urge managers to request clarification on the advice given within a medical report via email in the first instance. 

At times there may be conflicts between the report outcomes, the employee’s opinion and the needs of the service which need to be addressed, these can often be resolved with a meeting with Manager and HR. 

If following the above, further clarity is still required, a case conference may be more beneficial at that time. A manager can request a case conference via the usual Occupational Health Management referral process. 

A case conference is an informal meeting which is not part of the sickness absence policy. A case conference is used in the most complex cases but is simply a meeting to provide further medical clarification on recommendations outlined in the report. The meeting is held with the employee, manager, Clinician, HR Advisor and a trade union representative where required.  

Managers would usually lead the meeting with the OH practitioner there to give their medical input.

Important

Case Conference Template

Case Conference Guidance Updated 2025 pdf

HR

Behaviour and Standards

Domestic Abuse and Sexual Violence

Employee relations

Employee Support

Equality & Diversity

Flexible Working and Job Share

Jobs & Careers

Leave and absence

Leaving the council

Directory

Pay & benefits

Recruiting an Agency Worker

Recruitment

ResourceLink / MyView

Restructuring

Sickness Absence

Volunteering

Whistleblowing

Workforce and succession planning

Close Personal Associations and Relationships Guidance

More from HR